Quality

Quality, Documentation & Traceability

For a procurement or R&D team, documentation is part of the product. This page explains what each document is and what to ask for, so you can judge a supply route before you commit.

Documentation and certification availability varies by ingredient, origin and production facility. We never apply a certificate across the range: scope is confirmed for the exact SKU and lot.

Documents and what to ask

Certificate of analysis (COA)

Analytical results for a specific lot, such as moisture, assay, microbiology and contaminants, with the method used. Ask whether the COA is representative or for the exact lot you will receive, and which methods were used.

Technical data sheet (TDS)

The specification of the product: composition, physical properties, packaging, shelf life and storage. Confirm that the TDS matches the SKU, the facility and the packaging in the quotation.

Ingredient specification

The agreed limits for each parameter that matters to your application. Write the limits you need into the RFQ and ask what happens when a lot is outside them.

Microbiology

Results for the organisms relevant to the product and the process, often tied to a heat-treatment step. For purées in particular, ask for the heat-treatment step and the microbiology results by lot.

Origin documentation

Where the fruit was grown and processed, with traceability back to the producer or cooperative. Ask for country and region, and how lots are linked to harvests.

Organic certification

A certificate from a recognized body for a specific operator, scope and standard. Check the scope: product, facility, standard and validity date. An organic certificate for one product does not cover another.

Food-safety schemes (HACCP, FSSC 22000, BRCGS)

Certification of the facility's food-safety management system. Ask which scheme the facility holds, the certification body and the validity.

Halal and kosher

Certificates from recognized bodies for the facility and the product. Confirm the certifying body is accepted in your destination market and that the product is in scope.

Shelf life and storage

The period and the conditions under which the specification is guaranteed. Ask whether shelf life is tied to the packaging and to the storage temperature.

Packaging

Pack sizes, barrier materials and labeling for the route. Confirm the barrier structure for powders and the pack sizes for frozen goods.

Batch traceability

The ability to trace a lot from your receiving dock back to the harvest. Ask how lot numbers are assigned and what records stay behind them.

Export documentation

Commercial and regulatory documents required to ship to and clear in the destination. We list the documents with each quotation. Check any special requirement for your market.

COA, TDS and certificates: what each one tells you

What it tells youWhat it does not tell you
TDSWhat the product is meant to beWhat a specific lot actually contains
COAWhat a lot measured, by which methodWhether the specification fits your application
CertificateThat a facility or product meets a standard, within a scopeThat it covers every SKU, lot or claim

Technical guides

Frequently asked questions

Are all your products organic, halal or kosher?

No. Certificates apply to specific facilities and SKUs. We tell you before sampling which ones apply to the route we propose.

Can I audit the facility?

Facility audits and supplier questionnaires can be discussed for qualified projects. Send your requirements with the RFQ.

How do I get the documents?

Request them with your RFQ and tell us the ingredient and application. We share the dossier that applies to the proposed lot.

Request the technical dossier

Tell us the ingredient and application. We share the documents that apply to the proposed route.

Request Documentation